Steps Support Website

PROJECT OVERVIEW

Steps Support needed an easy-to-navigate, informative website that their target audience could easily find on Google and other search engines.

As well as helping families understand the care and support available, the website also needed to make important information easier to access. This included application downloads, CQC report access, location information and simple contact routes.

Verum Digital created a clearer website structure that helped organise the service information and make the site more useful for different audiences, including families, applicants and people looking for care-related information.

CHALLENGE 01
Creating A Clearer Website For Care Information And Applications

Steps Support needed a website that could support several different user journeys, from people researching care services to applicants looking for job information.

THE CHALLENGE

Making important care information easier to find and use

The website needed to present Steps Support’s care services in a clear and accessible way, while also giving visitors quick access to important information.

Families and visitors needed to understand the service, location and contact options, while applicants needed a simple way to access application information. The site also needed to include CQC information in a visible and reassuring way.

THE SOLUTION

A clear website structure with practical information routes

Verum Digital designed and developed a website that organised the key information into clearer sections, making it easier for visitors to understand the service and take the next step.

The website included application download access, CQC report information, location details and contact routes, helping the site support both care-related enquiries and recruitment activity.

What We Delivered

The project focused on creating a clearer website structure for care information, applications, compliance information and contact routes.

Clear website structure

Created a more organised website structure so visitors could understand the care service and find key information more easily.

Application download

Created a more organised website structure so visitors could understand the care service and find key information more easily.

CQC report access

Included a clear route to the CQC report, helping visitors access important care quality information.

Location information

Added clearer location information to help visitors understand where Steps Support is based and how to find them.

Improved contact journey

Structured the website so visitors could move more easily towards contacting Steps Support.

Search-friendly foundations

Built the site with clearer page structure and content organisation to support discoverability and future improvements.

Project Outcome

The finished website gave Steps Support a clearer and more useful online presence.

Visitors could understand the care services more easily, access important information and find contact routes without unnecessary friction. The website also supported recruitment by making application information easier to access.

By improving the structure, content flow and key information routes, the site became more helpful for families, applicants and people looking for care-related support.

Need a clearer website for your organisation?

Whether you need a service website, application downloads, compliance information, location details or clearer contact routes, Verum Digital can help create a website that is easier for visitors to use.

Steps Support Website | Verum Digital

PROJECT OVERVIEW

CHALLENGE 01
Creating A Clearer Website For Care Information And Applications

Making important care information easier to find and use

A clear website structure with practical information routes